HOW TO MAKE AND CANCEL AN APPOINTMENT

Our unified Call Centre is currently under development for all the Teldoc sites so for a short time you may experience some delays. If you are registered with Oakengates and Trinity please use the call centre contact number: 03300 536 456. If you are registered with Lawley please still use the current contact number: 01952 560012 or 560011 until further notice.

For same day urgent requests, you will be asked for the reason for this as this will help our clinician to prioritise your health needs. You may be given a same day appointment or a phone call by a clinician to discuss your health needs in the first instance. You may be sign posted to a more suitable service which will meet your health needs.

 

Book your Appointment through Patient Access

Patient Access is available to ALL our registered patients.  Once registered, you can book your appointment(s) online.

To register for this service, click the Register button below. If you're already registered, click the Sign in button below to book your appointment(s).

    

If you're having any difficulties using Patient Access please click here

For more information on Patient Access, please click here or click on the dedicated Patient Access Menu above.

 

Extended Access 

Extended hours appointments for TELDOC patients only are available Monday to Friday 8.00am - 8.30am and 6.00pm - 8.00 pm. Also on Saturdays and Sundays.  These appointments can be booked by calling 03300 536 456 between the hours of 8.30am - 6.00pm Monday to Friday.

Extended access appointments for any patient registered in the Telford area (including Teldoc patients) are available Monday to Friday 8.00am - 8.30am and 6.30pm - 8.00pm. These appointments can be booked by calling 01952 661190 between the hours 10.00am - 5.00pm Monday to Friday.  Appointments are also available on weekends and bank holidays.These appointments can be booked by calling 0333 222 6649.