HOW TO MAKE AND CANCEL AN APPOINTMENT
Our unified Call Centre is currently under development for all the Teldoc sites so for a short time you may experience some delays. If you are registered with Oakengates and Trinity please use the call centre contact number: 03300 536 456*.
For same day urgent requests, you will be asked for the reason for this as this will help our clinician to prioritise your health needs. You may be given a same day appointment or a phone call by a clinician to discuss your health needs in the first instance. You may be sign posted to a more suitable service which will meet your health needs.
* All calls made to Teldoc phone numbers are recorded for training and and monitoring purposes.
Book your Appointment through Patient Access
Patient Access is available to ALL our registered patients. Once registered, you can book your appointment(s) online.
To register for this service, click the Register button below. If you're already registered, click the Sign in button below to book your appointment(s).
If you're having any difficulties using Patient Access please click here
For more information on Patient Access, please click here or click on the dedicated Patient Access Menu above.
Extended Access appointments have changed (from 16 September 2019)
Extended access appointments are available to any patient registered with a Surgery in the Telford area. All Surgeries are working together to provide appointments up until 8 o’clock every evening and 8 to 8 weekends and bank holidays. As a Teldoc patient, these appointments can be booked by calling the Teldoc Call Centre 03300 536 456 between the hours of 8.00am – 8.00pm any day of the week.
INDEX - How Do I?
Walk-In 1st & 2nd Dose COVID Vaccine Clinic for 18-39 Year Olds
On 29th of July 2021, Teldoc will also be offering a walk-in service for 18-39-year-olds wanting to
Delay of NHS Digital Extract of Data for Research Purposes
Currently the only way to opt out is to complete a Type 1 opt out form and return this to the practi
Change To the Way You Need to Order Prescription Requests.
From 26th July 2021, we are changing the way you need to order prescription requests.
Walk-In 1st Dose Pfizer Clinic for 18-39 Year Olds
From the 19th of July 2021, Teldoc will also be offering a walk-in service for 18-39-year-olds wanti
Face Coverings Will Still Be Required When Attending Teldoc After 19th July
As a responsible healthcare provider, in order to protect our patients and staff, all of our existin