HOW TO MAKE AND CANCEL AN APPOINTMENT

Our unified Call Centre is currently under development for all the Teldoc sites so for a short time you may experience some delays. If you are registered with Oakengates and Trinity please use the call centre contact number: 03300 536 456. If you are registered with Lawley please still use the current contact number: 01952 560012 or 560011 until further notice.

For same day urgent requests, you will be asked for the reason for this as this will help our clinician to prioritise your health needs. You may be given a same day appointment or a phone call by a clinician to discuss your health needs in the first instance. You may be sign posted to a more suitable service which will meet your health needs.

 

Book your Appointment through Patient Access

Patient Access is available to ALL our registered patients.  Once registered, you can book your appointment(s) online.

To register for this service, click the Register button below. If you're already registered, click the Sign in button below to book your appointment(s).

    

If you're having any difficulties using Patient Access please click here

For more information on Patient Access, please click here or click on the dedicated Patient Access Menu above.

 

Extended Access appointments have changed (from 16 September 2019)

Extended access appointments are available to any patient registered with a Surgery in the Telford area.  All Surgeries are working together to provide appointments up until 8 o’clock every evening and 8 to 8 weekends and bank holidays. As a Teldoc patient, these appointments can be booked by calling the Teldoc Call Centre 03300 536 456 between the hours of 8.00am – 8.00pm any day of the week. 

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